Shipping & Returns
We work to ship out your newly adopted plushies as soon as possible, though it can take some time. We ship out Monday through Friday. We work to ship the morning after you order, though sometimes it can take up to 2 business days until your purchase is shipped. During the Holiday Season (November 15th - December 31st) we work to ship our orders within 5 business days. This is only delayed if your product has to be made to order.
Currently shipping options include United States and Canada. The heavier the purchase, the more expensive shipping will be. A Manta Ray will cost more to ship than a regular octopus due to its filling; this will occur with the neck wrap eels as well as they tend to be heavier.
RETURN & EXCHANGE POLICY
If you have any concerns or problems with your order, please email us at OrderOctopi@gmail.com and we will do everything we can to help!
We respond to emails within two business days.