Shipping & Returns
We work to ship out your newly adopted plushies as soon as possible, though it can take some time. We ship out Monday through Friday. We work to ship as soon as we can, though sometimes it can take longer especially if your plushie is Made to Order. During the Holiday Season (November 1st - December 31st) your orders may be delayed. Please plan accordingly and order with enough time. We are a small business and are trying our best to ship out everyone's orders as soon as we can! If you have a specific need-by date, please be sure to message us and leave in your shopper's note at check out.
Currently shipping options include United States and Canada. The heavier the purchase, the more expensive shipping will be. A Manta Ray will cost more to ship than a regular octopus due to its filling; this will occur with the neck wrap eels as well as they tend to be heavier.
RETURN & EXCHANGE POLICY
If you have any concerns or problems with your order, please email us at OrderOctopi@gmail.com and we will do everything we can to help!
We respond to emails within two business days.